Terms & Conditions

Acceptance of Terms

By accessing this website, submitting an enquiry or requesting a quotation, you agree to be bound by these Terms & Conditions. If you do not agree with any part of them, please do not use the website.

In these terms, “JP Healthcare”, “we”, “us” and “our” mean JP Healthcare Private Limited.

About Our Business

JP Healthcare supplies diagnostic and laboratory products to healthcare and diagnostic institutions across India on a business-to-business (B2B) basis.

This website provides information about our product categories and a way to contact us. It is not an online store, and orders or payments are not taken through the website.

Who May Use This Website

Our products and services are intended for professional and institutional buyers such as diagnostic laboratories, pathology centres, hospitals, clinics, research facilities and authorised healthcare distributors.

If you contact us on behalf of an organisation, you confirm that you are authorised to do so and that the information you provide is accurate and complete.

Product Information

Product names, categories, catalogue numbers and descriptions shown on this website are indicative and may change. Some entries are placeholders that will be updated.

Brands, specifications, pack sizes, compatibility and availability are confirmed only in our written quotation or order confirmation. Please refer to the manufacturer’s instructions for use before using any product.

Enquiries, Quotations and Orders

An enquiry or a request for a quotation is not an order. After you share your requirements, we will respond with availability and pricing details.

• A quotation is valid for the period stated in it.
• Availability may change until an order is confirmed.
• A binding contract is formed only when we confirm your order in writing.

Pricing, Payment and Taxes

Prices are provided in the quotation or order confirmation and are not displayed on this website. Applicable taxes and charges, if any, will be shown or stated as per law.

Payment terms are those agreed with you in writing. We may revise a quotation before an order is confirmed.

Delivery and Supply

We coordinate supply and delivery to your facility. Delivery timelines are estimates and may be affected by availability, manufacturer schedules, transport and other factors beyond our control.

Please inspect the goods on receipt and inform us in writing without delay about any visible damage, shortage or incorrect item.

Professional Use and Handling

Products are meant for professional laboratory and healthcare use by trained personnel. Please follow the manufacturer’s instructions for storage, handling, use and disposal.

You are responsible for choosing products that suit your requirements and for complying with the laws and standards that apply to your facility.

Returns and Complaints

If you have a concern about quality, damage or an incorrect item, please contact us promptly with the product name, batch or lot number and invoice details so that we can look into it with the manufacturer.

Many diagnostic products are sensitive to storage and transport conditions, so returns or replacements are considered case by case and accepted only as agreed in writing.

Intellectual Property

The text, design, logos and other content on this website belong to JP Healthcare or are used with permission. Third-party brand and product names belong to their respective owners.

You may not copy, reproduce or distribute website content without our prior written permission.

Acceptable Use of the Website

When using this website, you agree not to:

• use it for any unlawful purpose;
• submit false, misleading or spam enquiries;
• attempt to gain unauthorised access to the website or its systems;
• interfere with the website’s operation or security; or
• use automated tools to copy or collect content without our permission.

Third-Party Links

This website may link to third-party websites, including our social media pages. We do not control these sites and are not responsible for their content or practices.

Disclaimer and Limitation of Liability

We try to keep the information on this website accurate and up to date, but we do not promise that it is complete or error-free. The website is provided on an “as is” basis.

To the extent permitted by law, JP Healthcare is not liable for any indirect or consequential loss arising from the use of this website or from reliance on information shown here. Nothing in these terms excludes any liability that cannot be excluded by law.

Any product warranty is that given by the manufacturer or stated in our written terms for a specific order.

Privacy

Your use of this website and any details you share with us are also covered by our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be posted on this page with its updated date. By continuing to use the website after a change, you accept the revised terms.

Governing Law

These terms are governed by the laws of India. Any dispute arising from them will be subject to the jurisdiction of the courts of competent jurisdiction in India.

Contact Us

If you have any questions about these Terms & Conditions, please write to us at business@jphealthcares.com.